ECMS Express is available now!  

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As the coronavirus pandemic has caused temporary suspension and delay of international deliveries, the ZenMarket team has been trying to find more reliable and alternative shipping methods for our customers.

One such service we have found is ECMS Express, which is now available on ZenMarket.

June 2024 UPDATE: For parcels shipping to Australia, all parcels opting for the “next cheapest shipping option” or a cheaper shipping option will be redirected to ECMS instead of AVIA due to price change. Now Australian users can enjoy even lower shipping rates with ECMS! 

 

What is ECMS Express?

ECMS is an international courier company that offers end-to-end shipping and delivery services. As of today, we can send parcels through ECMS to Australia, the Philippines, Hong Kong, Taiwan, South Korea, Singapore, Thailand, and Malaysia. The average delivery time is about 2 weeks.  

Here are the item’s total value limits per parcel for sending to different countries/territories:

Destination

Limit of item value

Hong Kong

200,000 Yen

Singapore

200,000 Yen

Taiwan

200,000 Yen

Korea

200,000 Yen

Malaysia

15,000 Yen

(500 MYR)

Thailand

200,000 Yen

Australia

$1,000 AUD

Philippines

200,000 Yen**

**For Philippines, local customs duty and consumption tax will be included in the shipping fee (DDP price).

You can use our shipping calculator to see more information about the price, size limit, and approximate delivery times when sending parcels through ECMS Express!

Please note that ECMS Express parcels are shipped twice a week.

Shipping Calculator

 

 

Prohibited Items

Before you send a parcel, you should be aware that various goods are prohibited from being exported from Japan. As well as inflammable items, flora & fauna, and items on the CITES list (more details here). We cannot ship food, beverages, and valuable items, such as jewelry through ECMS Express.  

In addition, ECMS Express cannot send certain items to specific countries/territories:
 * Scroll horizontally to see more.

Prohibited Items for different countries/ territories

Malaysia

・Currencies

・Drugs

・Watches

・CD/DVDs

・Magazines/ Booklets/ Pamphlets

・Communication Devices(eg: Receivers, Radios,etc)

・Helmets

・Video equipment

・Electrical equipment

・Imitation firearms(eg: Toy guns)

・Body care products/ Adult toys

※Others (Please contact us for more details.)

Singapore

・Pirated products and obscene publications / DVDs and other media

・Items that have an adverse effect on politics or culture

・Cigarette lighters (Pistol shaped)

・Communication Devices(eg: Receivers, Radios, etc)

Hong Kong

・Drugs (eg: Dangerous chemicals, psychotropic drugs, ingredients for herbal medicine)

・Communication Devices

Thailand

・Pirated products and obscene publications / DVDs and other media

・Items that have an adverse effect on politics or culture

・Items with symbols of the Thai flag and the king

・Adult toys

・Tobacco (Including electronic cigarette body)

・Ore, soil, stone, wood, and items that infringe trademark rights

Taiwan

・Medicine

・Pet food

・Chinese pottery

・Health and beauty equipment (including thermometer and equipment for measuring body fat)

・Knives not for kitchen use

Australia

・Steroids, medicines

・ Ceramics* (allowed only for ornamental purposes)

・Candles, incandescent lamps

・Any items related to ANZAC

・Collars, leashes

・Australian flag

・Woolen bags

Philippines

・Any weapons (including replicas)

・Abortifacient drugs

・Any publications containing violent scenes

・Pirated products

・Smoking pipes and their parts

・Gambling-related products

 

Whenever you have questions, please don’t hesitate to contact us via our website.

We hope that this will give you more options when sending parcels and help ease your concerns with shipping. Remember, you can still store goods in the ZenMarket warehouse for 60 Days, absolutely FREE! 

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