ZenMarket is excited to announce a brand new way to ship your items from Japan internationally!
Introducing Zen Express: Standard, a faster and more affordable way to ship small packages from Japan!
Benefits of Zen Express: Standard
Zen Express: Standard is fantastic for countries that don’t have access to smaller packet shipping options or if you are just looking for a faster alternative to surface shipping.
Extra small parcels under 500g will typically be even cheaper than shipping with surface, but arrive far sooner!
Shipping times on average can range from 10 – 18 days depending on the shipping destination country.
Zen Express: Standard Requirements
Our new exclusive shipping option is designed for packages that meet the following criteria:
- Under 2 kg* in weight
- Total dimensions under 90 cm
- The cost of items in the parcel is under a certain amount. (see Max. Parcel Value below for details)
*The max weight for ZexExpress parcels for some countries exceeds 2 kg
Please refer to the table below to see if your country allows for parcels greater than 2 KG:
Country | Max Weight (kg) |
Austria | 25 kg |
Belgium | 25 kg |
Brazil | 20 kg |
Chile | 20 kg |
Colombia | 20 kg |
France | 25 kg |
Germany | 31 kg |
Italy | 25 kg |
Kazakhstan | 20 kg |
Mexico | 20 kg |
Moldova | 20 kg |
Netherlands | 25 kg |
Spain | 7 kg |
UK | 25 kg |
Ukraine | 15 kg |
USA | 25 kg |
These shipping weights went into effect as of 24th January 2022
Also please kindly note pick-up will take place twice a week (Monday and Thursday) for the Zen Express: Standard service.
Zen Express: Standard packages – Shipping restrictions
- Batteries
Items with lithium-ion, Ni-MH, and Ni-Cd batteries cannot be shipped. -
Food and drinks
Shipping dry food products (including health supplements) is available for all countries except Brazil. Dry food products include items such as instant ramen, milk additives or most types of candy.
Shipping semi-liquid food products is available only for certain countries. Semi-liquid food products include items such as jelly, yogurt or most purees.
- Other items
There are limitations for some countries on shipping items such as:- Liquids and semi-liquids (including all skincare products)
- Wigs
- Powders and weapon-like items (e. g. knives, toy guns, etc). Please see the list below for details.
- Adult accessories can only be shipped to Germany and UK
The following countries are affected by these limitations:
- Russia
- Ukraine
- German
- Spain
- UK
- USA
- Moldova
- Belarus
- Brazil
- Australia
- Switzerland
- Chile
- Colombia
- Mexico
- Peru
Contact our ZenMarket support team if you need further clarification on what items are appropriate to be shipped through Zen Express: Standard.
Available Countries for Semi-liquid Food Shipping
UPDATE [JULY 2022]: IOSS/DPP Terms & Purchase Limits
IOSS & DPP policy will be updated on ZenExpress parcels. This has changed the Max Value limit as well as some customs and import fees for affected countries. Changes will come into effect from July 15th.
See the following table for information:
Country | IOSS/DPP Terms | Max. Parcel Value | Currency |
Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden |
< €150 > €150 = 25% regardless of country or product category. |
OLD: 150
New: Unlimited |
EUR |
United Kingdom |
< £135 > £135 = 25% regardless of product category. |
OLD: 135
New: Unlimited |
GBP |
Chile | < $30 = No Fee
> $30 = 29% + Handling Fee ($2 ~ $6) |
OLD: 30
NEW: Unlimited |
USD |
Colombia | < $200 = 19%
> $200 = 30.9% NOTE: |
OLD: 200
NEW: 2,000 |
USD |
Mexico |
< $50 = No Fee > $50 = 19% + Handling Fee ($1 ~ $5) |
OLD: 50
NEW: 1,000 |
USD |
The following countries are unaffected by the recent changes and maintain the same maximum value limits as before.
Country | Max. Parcel Value | Currency |
Australia | 770 | USD |
Belarus | 22 | EUR |
Brazil | 40 | USD |
Canada | 20 | USD |
Kazakhstan | 200 | USD |
Moldova | 100 | EUR |
Norway | 3,000
NOTE: |
NOK |
Peru | 200 | USD |
Russia | 200 | EUR |
Switzerland (CH) | 65 | CHF |
Ukraine | 150 | EUR |
USA | 800 | USD |
ZenMarket Shipping Calculator
If you are interested in knowing an estimated price for Zen Express: Standard available countries can now use our ZenMarket shipping calculator to compare prices.
Click here to use our shipping calculator